If you need technical support, contact your local JamMate distributor/dealer first.
If your local distributor or dealer could not reachable or handle the problem, you can directly contact us by the following methods.

For the bundled AmpliTube Live and AmpliTube LE related problems (including how to activate and authorizing your AmpliTube that came with the JamMate guitars), you can also get in-depth help directly from IK Multimedia Support Center by going their web site ( www.amplitube.com ).

Please check wether you are using the latest JamMate drvier from Download page on our website.