Rock Pro
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Re..Driver Windows 7
Dear Rob, Thank you for your reply. Is UG1 recognized by your computer? Please open the device manager and check if UG1 appears amongst the Sound, video and game controllers, when you connect it. If it does not show up, please test it again with the remaining available USB ports too. If it does not work with any of the USB ports, there might be a hardware failure involved. In this case please test UG1 with another computer and another USB cable too before contacting the place of purchase for RMA. I'm looking forward to your feedback and thank you for your co-operation. Kind Regards, SIMS Corp. ===================================== ■ [Rob Venrooij] Driver Windows 7 (2011-08-05 17:26) Thanks a lot for your reaction. I retried to install the driver with administrator right but didnot succeed. When I plug in the usb connector from my Jammate guitar the driver is installed and I get the message " USB guitar ready for use". The UG-1 control panel is visible. The control sliders for guitarinput, wave input and master volume are missing. I would appreciate any help on this problem. Thanks in advance. Regards Rob Re..driver UG-1 for Windows 7 Dear Rob, Thank you for contacting us. According to our tests the latest drivers works flawlessly under Windows 7 x64. Please download and run the installer again with administrator rights. The direct link is available below and let me know if it solves the issue: http://www.simsaudio.co.kr/sims_infrasonic/bbs/board.php?board=jamdriver&category=1&command=item&exe=download&clmkey=ufile1&no=6&file=UG1_V1.23.03_XPVISTA64%2820090622%29.exe I shall be pleased to provide further assistance if it is required. Kind regards, SIMS Corp. ===================================== ■ [Rob Venrooij] driver UG-1 for Windows 7 (2011-08-01 23:20) The latest UG-1 doesnot work under Windows 7. Error message " cannot find ug1pan64.exe" appears. Tried to start Jammate application in compatibility modus Vista / XP but still doesnot work. Could you please advise about this problem? I'm running 64 bit version of Windows 7. Regards Rob Venrooij |
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