Rock Pro
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Re..UG-1 doesn't work in Windows 7x64
Dear Carles, Thank you for contacting us and for the detailed description of the problem. Please allow me to ask you the following questions. Have you ran ug1pan64.exe directly from the installation directory? Have you checked in the device manager of Windows, that UG1 is properly installed and listed as a Sound controller? I hope we can make your guitar work soon as it was intended to. Thank you for your kind feedback in advance. Best Regards, SIMS Corp. ===================================== ■ [Carles Massallé] UG-1 doesn't work in Windows 7x64 (2012-02-26 07:16) I have a Jammate 400TBK and I can't make it work in my laptop with Windows 7 64. I've downloaded the latest version of the driver (UG1_V1.23.03_XPVISTA64(20090622)) from your downloading section. The control panel runs but the sliders are missing I've read complains from other users about this issue in this forum and some advices like run the driver as administrator or in compatibility mode, but nothing works. Please, could you send us a solution? Carles |
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