JamMate
Support Ticket
¤ýName Admin
¤ýDate 2012-08-06 (¿ù) 06:56
¤ýcategory RockFrog
¤ýhit: 15014  
Re..Rockfrog connect issue on Win7 Ult64
Dear Alex,


Thank you for contacting us and for the detailed description of the problem.

Please allow me to ask you a few questions: Does your RockFrog light up its strong blue LEDs when you connected it to the USB port? If it is lit up, does it work as a playback device without the control panel? (You can set it as default playback device in the sound settings of Windows)
Thank you for your co-operation and I'm looking forward to your feedback.


Best Regards,
SIMS Corp.
=====================================

¡á [Alex] Rockfrog connect issue on Win7 Ult64 (2012-08-04 17:50)
hi, i've been trying to install rockfrog but no matter what, it wouldn't light up the "connect" light.

i have windows7 64-bit os ultimateK.

i downloaded the latest driver on the site

1)installed it with rockfrog usb connected.
didn't work

2) installed it and then rockfrog usb connected.
still didn't work

checked my Device Manager->sound control and I do ahve RockFrog as one of my sound controllers, but
its by Windows/Microsoft Windows. It looks nothing like this everytime i install it.


I tried uninstall/install but its always like this.

P.S. don't have any 5.5mm plugged in. just instrument and usb.


UG-1

Primus a25

Hipster

RockFrog
INFRASONIC
No Category     Subject Date Hit
64 RockFrog    Re..Invalid guitar combos serial 2012-08-15 16659
63 RockFrog JM RockFrog Noise Problem 2012-08-13 14461
62 RockFrog    Re..JM RockFrog Noise Problem 2012-08-14 12684
61 RockFrog Rockfrog connect issue on Win7 Ult64 2012-08-04 14110
60 RockFrog    Re..Rockfrog connect issue on Win7 Ult64 2012-08-06 15014
59 Primus a25 Cubase doesnt recognise primus a25 2012-07-13 13326
58 Primus a25    Re..Cubase doesnt recognise primus a25 2012-07-13 14010
57 Primus a25 Problem with primus a25 driver for mac osx lion 10.7 2012-05-24 14181
56 Primus a25    Re..Problem with primus a25 driver for mac osx lion 10.7 2012-07-09 14583
55 RockFrog replacing CD's... 2012-04-17 14039
54 RockFrog    Re..replacing CD's... 2012-07-09 12365
53 UG-1 Replacement Pickguard for UG-1 2012-04-05 13808
52 UG-1    Re..acement Pickguard for UG-1 2012-07-09 14568
51 UG-1 UG-1 doesn't work in Windows 7x64 2012-02-26 14347
50 UG-1    Re..UG-1 doesn't work in Windows 7x64 2012-07-09 14434
49 RockFrog can't install properly 2011-11-06 13905
48 RockFrog    Re..can't install properly 2011-11-09 15412
47 UG-1 UFO USB PHANTOM MICROPHONE HELP!!! 2011-10-18 14880
46 UG-1    Re..UFO USB PHANTOM MICROPHONE HELP!!! 2011-10-31 21300
45 RockFrog Conect mixer via rockfrog 2011-10-08 12882
12345678910
Home | Products | News | Support | Contact Us
Privacy Policy© 2011, SIMS Corp. All Rights Reserved.
[Admin]