Rock Pro
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Re..Guitar JM300S
Dear Noorn, Thank you for contacting us. Please, accept our sincere apologies for the inconvenience you may have experienced in respect to this issue. In order to find the culprit of this problem with ease, may I ask you to send us the memory minidumps created at the events of these crashes? Our e-mail address is support@simsaudio.com for your convenience. Memory dumps are available at the following path by default: C:＼Windows＼Minidump Thank you for your co-operation in advance and I'm looking forward to your kind feedback. Best Regards, SIMS Corp.
===================================== ■ [Noorn] Guitar JM300S (2013-05-20 01:51) I have Windows 7 x64 and latest driver. System hang when I connecting guitar. I try also use different versions of driver, but have same effect. |
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